Accessibility of this website
English summary — the Dutch text is authoritative. This is a best-effort translation for international visitors. The legally binding version is the Dutch one at
/toegankelijkheid?lang=nl.
ICTU wants this website — the Virtuele Gemeente Assistent — to be usable by everyone, including people with a visual, auditory, motor or cognitive impairment. We aim for the WCAG 2.1 AA level, as intended by the Dutch Temporary Decree on Digital Accessibility of Government (Tijdelijk besluit digitale toegankelijkheid overheid).
Please note: this page is about the accessibility of this website. We describe the accessibility of the Gem chatbot itself on the Digital accessibility page.
What we do
- Accessibility from the design stage: semantic HTML with landmarks, visible keyboard focus, full keyboard operation and respect for
prefers-reduced-motion. - Accessibility checks during development.
- We involve experts by experience in improving the experience.
Formal statement
We record the formal and legal status of this website's accessibility in our official accessibility statement in the national Register of accessibility statements. There you will find the current compliance status and its substantiation.
View our accessibility statement in the register (opens an external website in a new window)
Reporting an accessibility problem
Do you encounter an accessibility problem on this website? Get in touch via the contact form. We will acknowledge your report within five working days.